big sky motorhome rental spain - spain rv rental companies

big sky motorhome rental spain - rv rental spain

The operating team of Big Sky Motorhome Rental have rented Motorhomes since 1985, making them the second oldest in Motorhome Rental business in Spain. They are the first in Spain to obtain the legal authorization of the Transport Ministry in 1998 in Madrid, then opened the Barcelona branch and also the Malaga branch in the year 2000.

They have depots in Malaga, Madrid and Barcelona but will also deliver and pick up Motorhomes in many other cities in Spain for additional delivery fees. Customers can even travel one way between from one city to another regardless of whether there is a physical location in either city

They offer free transportation to and from Airports in Barcelona, Madrid and Malaga to their depots for vehicle pick up and drop off. We will meet you at your Hotel or Airport location in other cities where we do not have a physical depot. There are not many companies around Europe with this pick up service included free of charge.

This fantastic service carries through all areas of your rental with us and we are looking forward to helping to make your vacation a success.

Big Sky Motorhome Rental Spain Rental Terms

Important information about your rental
On arrival you will be required to sign a rental agreement with the operators of Big Sky Motorhome Rental Spain. Here is a summary of the terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for Big Sky Motorhome Rental Spain.
- The Supplier means the operator of Big Sky Motorhome Rental Spain.
- The Client is also referred to as the hirer(s), the renter(s) and the customer(s)

CANCELLATION POLICY
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
- If the cancellation is notified at least 33 days before the commencement of the hiring: 50% rental cost.
- If it is notified between 32 and 19 days before the commencement of the hiring: 80% rental cost.
- If it is notified within 18 days before the commencement of the hiring: 100% rental cost.

RATES INCLUDE
- Unlimited kilometres
- Full Comprehensive Insurance (Except for the first 600.00 € Charged)
- VAT 16%
- Third Party Insurance (cover up to 50 million of Euros)
- Leaving costs (first bottle of gas and WC chemical fluid)
- 24-hours road assistance (valid in all Europe)
- Maintenance (according to the hiring contract norms)
- Free parking for your car during the services
- Prices in Euros.

INSURANCE
Motorhomes mentioned in this contract are insured according to law , with a 600,00 € excess deposit. If there are any accidents during the term of the rental contract, the customer would assume that amount.

SECURITY DEPOSIT
In order to guarantee good use and correct return of the vehicle, a Security Deposit of 600,00 € by credit card is required before departure, ( accepted credit cards are -Visa , Diners or American Express).
The security deposit will be refunded after checking the vehicle by the technical service,who will decide with a detailed note, if there is any damage caused by the wrong use,the amount that customer will have to pay. In that case, the customer will approve to use the deposit. If the valuation of damages could not be made immediately, the lessee would have 30 days to refund the remaining deposit, once it had been deduced the reparation cost for the caused damages. If the bill is not over, and consequently ,the payment for using of the rented motorhome, penalties and other concepts, the customer will accept that, that amount will be paid with the credit card used for the renting.

MINIMUM RENT
For groups A, B, G and H the minimum rent will be of 7 days all the year.
For the rest of the groups the minimum rent will be of 3 days in low and middle season.
For the High Season and Easter always the minimum rent will be of 7 days.

TIMETABLE
From April to October:
- From Monday to Friday 10,00 to 14,00 and 16,00 to 20,00 hours.
- Saturdays morning from 11,00 to 13,30 hours.
From November to Mars:
- From Monday to Friday 10,00 to 14,00 and 16,00 to 19,00 hours.
- Saturdays closed.
Sundays and local or national festivities Closed

EXTENDED TIMETABLE
It is possible to pick up or to return vehicles on holidays ( subject to availability). This is at the discretion of the manager and requests will be individually viewed.

EXTRA CHARGE FOR SERVICES OUT OF NORMAL TIMES
Delay on deliveries or returns that require the Branch to open outside the normal timetables, including the necessary time to make the transfers from/to airports or others will incur a surcharge of 100,00 €. if the excess time is more than 1,5 hours the extra charge will be 200,00 €
These extra charges are to apply independently of the penalties written on the contract and hiring conditions and they are to apply to customers who arrive on the limit hour and then require additional time to process their luggage or to make the transfers; in all cases the customer has one hour for delivery and return on the booking confirmation and on the hiring contracts and are fully notified of the normal timetables and operations).

DELIVERIES AND / OR RETURNS
The deliveries or returns of vehicle at any Spanish airport are possible with extra money. Free service of transfer from / to airport in Madrid, Barcelona and Málaga. (Subject to availability)

Transfers between branches
- Free service between branches subject to availability. on the case of unavailability e.g. peak season an extra charge of 200,00 € each service would incur.
- Branches in 2008 Madrid, Barcelona and Málaga.
- Minimum services between branches 10 days rental (please consult us for shorter periods).

Deliveries and / or returns in other cities different than Madrid, Barcelona orMálaga
Inside Spain
- Minimum service payed 10 days.
- Extra charge of 250,00 € each stretch e.g. 250,00 € x 2 if pick up and drop off in a remote non depot city.
This service are always subjecto to availability and is necessary to make the consultation on the moment to make the booking or the first request of availability.
This special service is valid exclusively in programmed services accepted on the moment of the booking confirmation and there are not possible changes or modifications after the official confirmation.

Outside Spain
Are posible returns on other countries of the European Community with the minimum of 18 days service charged and paying the extra charge for the special transportation.
This service are always subject to availability and is necessary to make the consultation on the moment to make the booking or the first request of availability.
This special service is valid exclusively in programmed services accepted on the moment of the booking confirmation and there are not possible changes or modifications after the official confirmation.

Please note: Inside or outside Spain we have an urgent return service at a fee which could be rated as special interest and on ocassions will be subject to availability. In case of this urgent services are not possible to apply the normal conditions, in each case is necessary to calculate the extra charge if the service are running.

LATE PICK UPS AND EARLY DROP OFFS
If the hirer, by his / her own unilateral decision,started late or finished earlier the rental, he wound not have right to any refund.

PLACES
Without charge at our facilities in Madrid, Málaga and Barcelona; this branches has a free transportation from/to airports on this cities. Transfer services from/to hotels on the cities are availables always under availability (Please consult it).
The deliveries and/or returns always made on the branches because today there are special restrictions in some areas inside the cities and also on the airports.
The free transportation is available exclusively for travellers who use air services or similar for Pick Up and Drop Off and with services of minimum 7 days.
If the customers come to our branches by car they can to park it in our installations free of charge.

TRANSFERS
Where flight or other details needed for transfer on arrival are not provided, or where the wrong details are mistakenly provided, the Suppliers will be exonerated from any liability to customers and the agency, and passengers must pay costs arising as a result, or make their own arrangements to travel to the branch. Whatever the case, flight information should be notified to the Supplier at least 7 days prior to the start date of the services.
In the case of transfers confirmed in the reservation for airport pick up, the following rules will apply:

a) In the case of domestic flights, the Supplier will go to the arrivals gate of the relevant main concourse 30 minutes later than the scheduled time or the time at which the flight actually lands. Passengers must therefore wait in or around the aforementioned gate, if exiting before that time.
b) In the case of international flights originating in the European Economic Community, the estimated exit time is, likewise, at least 30 minutes.
c) For international flights originating outside the European Economic Community, the Supplier will proceed to the arrivals gate in the main concourse 60 minutes after the scheduled or actual landing time, and passengers must follow the same instructions as for domestic flights.
d) If, once the flight has landed, the passenger has not exited in the time specified in the aforementioned sections, the Supplier will wait a maximum of 45 minutes, after which the customer will be obliged to contact the Reservations Switchboard and make his or her own travel arrangements to the branch, or else pay 100.00 € in expenses, in addition to being liable for other costs for out-of-hours handover.

It is therefore recommended that your passengers be warned of this eventuality, in order that they immediately contact the Reservations Switchboard in case of lost luggage or other items, in order to avoid the aforementioned surcharges.

DRIVER CONDITIONS
- Must be 25+ years old.
- To have the driving license (B1) in force for a minimum of two years.

DOCUMENTS:
A non-European Union driving licence will not be valid where a European Union passport is used to enter Europe, even where in possession of an international driving licence. The entry passport and the licence must bear the same nationality. The international licence is only there to compare categories and languages between countries, and must be accompanied by the original in order to be valid.

Should the customer fail to provide the compulsory original documents at the time of handover of the vehicle to the customer, or the latter does not have in his or her possession a credit card to which to charge the deposit, The supplier may refuse handover of the vehicle, which would be tantamount to a cancellation or no-show, with a penalty of 100% of the value of the hire taken out.

RESTRICTION
It is completely forbidden to use the vehicle for any activity opposed to the binding agreement set out in these terms and conditions. It is also completely forbidden to carry more people than that allowed by the law; to go above the speed limit, to carry goods that are or are not allowed by our legislation, to transfer the title, neither to cover or to take away the society’s anagram.

RESTRICTED AREAS
Vehicle must not be operated in Africa (Morocco and the other countries), Bosnia and Russia.

PETS
Pets allowed on board, but we require one special clean from the customers to remove any allergy problems for the next customer. The vehicles should always be clean inside before the return the customer.

FINE AND TICKET
The customer is solely responsible any fine if he/she is fined. He/she will be also responsible for any fault where the vehicle is impounded or held back. In this case, the customer would run with the expenses and the loss for the lesser ,during the time the vehicle is impounded. This would be applied by each day the vehicle is impounded, according to the model and prices of the hired vehicle.
If the vehicle is impounded by any reason and exclusively caused by the customer, he/she would assume damages caused by that impounding.

CLEANING FEES
The motorhome must be returned clean, and with WC and all residual water containers properly emptied. Otherwise, the customer will pay the amount of 100,00€ cleaning fee.

RENTAL EXTENSION
If the customer wants to extend the rental period of the scheduled days, he /she will have to communicate to the rental centre no less than three days prior to the end of the contract. The possible confirmation of extra time will be subject to the availability at that moment, without any kind of obligation by the enterprise.
The hirer not adhering strictly to the extension rules will be punished with triple the daily price to the amount that is reflected on the contract, each day prior to the late return not due to major reasons.

VEHICLES AND UPGRADES
the Supplier will always provide the group the vehicle officially confirmed, in cases of accident, breakdown or late-return of the assigned vehicle; the Supplier reserves the right to substitute the reserved vehicle and category with any other category group higher than that reserved. The aforementioned will not give rise to any entitlement to reimbursement or compensation, as an upgrade is always to a vehicle with a higher cost per day.

The prices shown include maintenance cleaning of the vehicle interior as well as that of the whole exterior; nevertheless, where the vehicle is returned with the interior soiled, the Supplier may charge the customer a variable amount of between 40 and 100 euros in this regard, dependent on its general state and the criteria of the the Supplier's service technicians.

SCHEDULE OF SERVICES
The time at which the service commences will be that set out in the confirmation of reservation document.
In the event of a customer with a reservation arriving at a different time, later than that shown in the official confirmation, the previously confirmed time will be taken into account for return, and not that which would apply due to the service having started later.
A no-show by the customer at the place and time agreed for the start of the service will be deemed a unilateral annulment of the contract and reservation, by the customer, with a penalty of 100% of the value of the hire taken out, and the aforementioned no-show will empower The supplier to take possession of the reserved vehicle, with the customer entitled to no compensation whatsoever.

TRAVEL INSURANCE
We strongly recommend that all people travelling in Spain take out Personal Travel Insurance.

POLICY
1. The rental centre reserves the right to modify the reserved vehicle the same day of the delivery by another vehicle of the same category and / or seats, or other, of a superior category.
2. Customer could not demand any compensation if, by unforeseen circumstances, the vehicle could not be given on the scheduled date.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.

A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.

Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Big Sky Motorhome Rental Spain Rental Terms for travel between 01-Apr-2012 and 31-Mar-2013

Big Sky Motorhome Rental Spain Insurance

INSURANCE
Motorhomes mentioned in this contract are insured according to law , with a 600,00 € excess deposit. If there are any accidents during the term of the rental contract, the customer would assume that amount.

SECURITY DEPOSIT
In order to guarantee a good use and a correct return of the vehicle, you will give a Security Deposit of 600,00 € by credit card ( Visa , Diners or American Express).
The security deposit will be refunded after checking the vehicle by the technical service,who will decide with a detailed note, if there is any damage caused by the wrong use,the amount that customer will have to pay. In that case, the customer will approve to use the deposit. If the valuation of damages could not be made immediately, the lessee would have 30 days to refund the remaining deposit, once it had been deduced the reparation cost for the caused damages. If the bill is not over, and consequently ,the payment for using of the rented motorhome, penalties and other concepts, the customer will accept that, that amount will be paid with the credit card used for the renting.

TRAVEL INSURANCE
We strongly recommend that all people travelling in Spain take out Personal Travel Insurance.

RESTRICTION
It is completely forbidden to use the vehicle for any activity opposed to the binding agreement set out in these terms and conditions. It is also completely forbidden to carry more people than that allowed by the law; to go above the speed limit, to carry goods that are or are not allowed by our legislation, to transfer the title, neither to cover or to take away the society’s anagram.